// ACCOUNT MANAGEMENT

Welcome to the Client Zone

Your one-stop shop for managing your internet service. View bills, make payments, request support, and manage your account settings.

// PORTAL FEATURES

What You Can Do

Once logged in, you'll find four tabs on the left-hand side

Dashboard

  • View your account balance
  • See your current service plan
  • Pay invoices directly

Billing

  • Access all your invoices
  • View full account statement
  • Download records for your files

Support

  • Request service calls
  • Get troubleshooting assistance
  • Submit and track support tickets

Settings

  • Change your password
  • Enable two-factor authentication
  • Add a payment method
  • View account information

Important: Do Not Refresh While Making Payments

Refreshing the page during payment processing may result in a double payment being made on your invoice. If this happens, we will automatically credit your account and apply the payment to your next invoice.

// PAYMENT OPTIONS

How to Pay

Choose the payment method that works best for you

AutoPay

Add a credit card in Settings → Payments → Add Credit Card. This automatically enrolls you in autopay, so you never have to enter payment details each month.

Manual Payment

From the Dashboard, click "Pay All" under the Your Balance section. More payment methods are available when paying manually without autopay.

// NEED HELP?

Contact Support

We're here to help if you experience any issues

Email Us

[email protected]

Call Us

(417) 397-7154